Q: Can I have samples to test? And what is lead time for sample order?
A: Yes, we can supply samples in 5-7 days depending on different product items and clients' requirement. For normal in stock product, 3~6 days; For customized product, 5~7days depends on requirements. Please contact our sales manager to place the order.
Q: What is the lead time for the mass order?
A: Generally speaking, about 7~25 days depending on different items after getting down payment and confirmation about the samples.
Q: Do you accept OEM/ODM?
A: Yes, welcome!
Q: Are you battery real capacity?
A: All of our battery cells with Grade A,100% new and real capacity.
Q: Will your product short circuit or catch fire?
A: There are quite a number of domestic manufacturers, due to lack of professionalism and irresponsibility for quality, which leads to the problem of short circuit or catch fire after the whole set of equipment is assembled and used. So far, our company has never experienced water leakage problems in overseas orders.
Q: What is the warranty for the products?
A: 3~10 years,Since our product range is wide,different products has different warranty,welcome to check before placing order.
Q: What kind of certificate can offer?
A: CE, RoHS, UN38.3, MSDS,FCC, IEC-62133, etc, If need PSE and others, please consult with us.